Terms of Use

1. Acceptance of Terms

By accessing, browsing, or using our website or engaging our services, you agree to comply with and be legally bound by these Terms. We reserve the right to modify, update, or change these Terms at any time without prior notice. Any changes will be effective immediately upon posting to our website. Your continued use of the website or services after such changes constitutes your acceptance of the modified Terms.

It is your responsibility to review these Terms periodically. We recommend checking this page regularly to stay informed of any updates.

2. Eligibility and Capacity

You must be at least 18 years of age and have the legal capacity to enter into binding agreements in order to use our website and services. By using our website or engaging our services, you represent and warrant that:

• You are at least 18 years old
• You have the legal authority to enter into these Terms and any service agreements
• You are not prohibited by law from using our website or services
• All information you provide to us is accurate, current, and complete

If you are accessing our website or services on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.

3. Services Description

Axio Tax Relief provides tax resolution and relief services, including but not limited to:

• IRS and state tax debt resolution
• Offer in Compromise negotiations
• Installment agreement arrangements
• Penalty abatement requests
• Wage garnishment and tax levy releases
• IRS audit representation
• Innocent spouse relief
• Currently Not Collectible status applications
• Tax preparation and filing assistance

The specific services provided to you will be outlined in a separate service agreement. These Terms govern your use of our website and general relationship with us, while the service agreement will detail the scope, fees, and specific terms of the services we provide.

4. User Obligations

When using our website or services, you agree to:

• Provide accurate, complete, and truthful information about your tax situation and personal circumstances
• Update any information you provide to us if it changes during the course of our engagement
• Cooperate fully with us and provide all requested documentation and information in a timely manner
• Respond promptly to communications from us or the IRS/state tax authorities
• Comply with all applicable federal, state, and local laws and regulations
• Not use our website or services for any unlawful or prohibited purpose
• Not impersonate any person or entity or provide false information about your identity
• Not interfere with or disrupt the operation of our website or servers
• Not attempt to gain unauthorized access to any portion of our website, systems, or networks

Failure to comply with these obligations may result in termination of services and may impact our ability to successfully resolve your tax matters.

5. Fees and Payment Terms

The fees for our services will be outlined in a separate service agreement. By engaging our services, you agree to the following payment terms:

• All fees must be paid in U.S. dollars according to the payment schedule specified in your service agreement
• Payments are due on or before the dates specified in your service agreement
• Late or missed payments may result in suspension or termination of services and may incur additional fees
• All fees are non-refundable except as specifically stated in your service agreement or as required by law
• Refunds, if applicable, are granted solely at our discretion and only for fees paid for services not yet performed
• You are responsible for any taxes, bank fees, or third-party payment processing fees associated with your payments

We reserve the right to modify our fees at any time. Any changes to fees will not affect services already contracted under a service agreement unless otherwise agreed in writing.

6. Intellectual Property Rights

All content on our website, including but not limited to text, graphics, logos, images, videos, software, and design elements, are the property of Axio Tax Relief or our licensors and are protected by United States and international copyright, trademark, and other intellectual property laws.

You may not:

• Copy, reproduce, distribute, transmit, display, or create derivative works from any content on our website without our express written permission
• Use our trademarks, service marks, logos, or trade names without our prior written consent
• Remove or alter any copyright, trademark, or other proprietary notices from our content
• Use any automated system (including robots, spiders, or scrapers) to access or collect data from our website
• Frame or mirror any portion of our website without our express written permission

Any unauthorized use of our intellectual property may violate copyright, trademark, and other laws and may result in legal action.

7. User Conduct and Prohibited Activities

You agree not to engage in any of the following prohibited activities:

• Violating any applicable laws, regulations, or third-party rights
• Submitting false, misleading, or fraudulent information to us or tax authorities
• Using our website or services to facilitate tax evasion or other illegal activities
• Harassing, threatening, or abusing our staff or representatives
• Transmitting viruses, malware, or any other harmful code through our website
• Attempting to reverse engineer, decompile, or otherwise derive source code from our website
• Using our website to collect or store personal information about other users
• Interfering with the proper functioning of our website or services

We reserve the right to investigate and take appropriate legal action against anyone who violates these provisions, including removing content, terminating accounts, and reporting violations to law enforcement authorities.

8. No Guarantees of Outcome

We cannot and do not guarantee any specific outcome or result from our services. Tax resolution outcomes depend on many factors, including:

• The accuracy and completeness of information you provide
• Your specific financial circumstances
• The discretion of the IRS or state tax authorities
• Changes in tax laws and regulations
• Timeliness of your cooperation and document submission

While we will work diligently to achieve the best possible outcome for your situation, we make no representations or warranties about:

• The amount by which your tax debt may be reduced or eliminated
• Your qualification for any specific IRS program or payment plan
• The timeline for resolution of your tax matters
• The prevention of collection actions such as liens, levies, or wage garnishments

Results vary on a case-by-case basis, and past results do not guarantee similar outcomes in your case.

9. Limitation of Liability

To the fullest extent permitted by law, Axio Tax Relief, Axio Group Inc., and our officers, directors, employees, agents, and affiliates shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services
• Any damages resulting from errors, omissions, interruptions, defects, delays in operation or transmission, or any failure of performance of our website
• Any damages resulting from decisions made by the IRS, state tax authorities, or other government agencies
• Any damages arising from your failure to provide accurate information or comply with our requests for documentation
• Any damages resulting from unauthorized access to or alteration of your transmissions or data
• Loss of profits, revenue, business opportunities, data, or goodwill

Our total liability to you for any claims arising from or related to our services shall not exceed the total amount of fees you have paid to us for services rendered.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

10. Indemnification

You agree to indemnify, defend, and hold harmless Axio Tax Relief, Axio Group Inc., and our officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

• Your use of our website or services
• Your violation of these Terms
• Your violation of any applicable laws or third-party rights
• Any false or misleading information you provide to us
• Any actions taken by tax authorities based on information you provided

11. Termination

Either party may terminate the service relationship at any time, subject to the terms of your service agreement. We reserve the right to:

• Suspend or terminate your access to our website or services immediately, without notice, if we determine that you have violated these Terms
• Terminate our services if you fail to make timely payments, fail to provide requested information, or fail to cooperate with our requests
• Terminate our services if we determine that we cannot effectively represent your interests
• Withdraw from representation in accordance with professional conduct rules

Upon termination, you remain responsible for any fees incurred prior to termination. Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property rights, limitation of liability, and indemnification provisions.

12. Dispute Resolution and Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the state in which Axio Group Inc. is registered, without regard to its conflict of law provisions.

Any dispute, claim, or controversy arising out of or relating to these Terms or your use of our services shall first be subject to good faith negotiations between the parties. If the dispute cannot be resolved through negotiation, it may be submitted to binding arbitration or resolved through the courts, as specified in your service agreement.

13. Privacy and Data Protection

Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

14. Third-Party Links and Services

Our website may contain links to third-party websites or services that are not owned or controlled by Axio Tax Relief. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused or alleged to be caused by or in connection with the use of any third-party content, goods, or services.

15. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if such modification is not possible, such provision shall be severed from these Terms. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of the remaining provisions.

16. Entire Agreement

These Terms, together with our Privacy Policy, Disclaimer, and any service agreement you enter into with us, constitute the entire agreement between you and Axio Tax Relief regarding your use of our website and services, and supersede all prior agreements and understandings, whether written or oral.

17. Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. No waiver of any term shall be deemed a further or continuing waiver of such term or any other term.

18. Assignment

You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. We may assign or transfer these Terms at any time without restriction.

Contact Us

If you have any questions about these Terms of Use, please contact us: