Privacy Policy

Information We Collect

We collect personally identifiable information only when you voluntarily provide it to us. This may include:

• Contact Information: Your name, email address, phone number, and mailing address
• Tax Information: Details about your tax situation, debt amounts, income, and other financial information necessary to evaluate your case and provide tax relief services
• Communication Records: Information from emails, phone calls, contact forms, and other correspondence with our team
• Website Usage Data: Information collected automatically through cookies and analytics tools, including IP address, browser type, pages visited, and time spent on our site

How We Use Your Information

We use the information we collect for the following purposes:

• To evaluate your tax situation and determine the most appropriate tax relief solutions for your needs
• To provide, maintain, and improve our tax relief services and customer support
• To communicate with you about your case, answer your questions, and provide updates on your tax resolution progress
• To send you information about our services, educational content, and important policy updates (you may opt out of promotional emails at any time)
• To analyze website traffic and user behavior to improve our website experience and content
• To comply with legal obligations and protect our legal rights

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Understand which pages are most visited and how users navigate our site
• Measure the effectiveness of our marketing campaigns
• Improve website performance and functionality

We use analytics services such as Google Analytics to collect anonymous usage data. These tools help us understand website traffic patterns but do not collect personally identifiable information unless you voluntarily provide it through forms or direct contact.

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, please note that disabling cookies may limit your ability to use certain features of our website.

Information Sharing and Disclosure

We respect your privacy and are committed to keeping your personal information confidential. We do not sell, rent, or share your personal information with third parties for their marketing purposes.

We may share your information only in the following limited circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our business and delivering our services (such as tax professionals, attorneys, payment processors, or technology service providers). These parties are contractually obligated to maintain the confidentiality of your information and use it only for the purposes we specify.
• Legal Requirements: We may disclose your information if required by law, court order, subpoena, or other legal process, or to protect the rights, property, or safety of Axio Tax Relief, our clients, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.
• With Your Consent: We may share your information with third parties when you explicitly authorize us to do so.

Data Security

We take the security of your personal information seriously and implement reasonable physical, technical, and administrative safeguards to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption of sensitive data during transmission using Secure Socket Layer (SSL) technology
• Restricted access to personal information on a need-to-know basis, limited to employees and contractors who require it to perform their job functions
• Regular security assessments and updates to our systems
• Secure storage of physical and electronic records containing personal information

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, and you provide information at your own risk.

Your Rights

You have certain rights regarding your personal information, including:

• Access: You may request to view the personal information we have collected about you
• Correction: You may request that we correct any inaccurate or incomplete information
• Deletion: You may request that we delete your personal information, subject to certain legal exceptions
• Opt-Out: You may unsubscribe from promotional emails by clicking the unsubscribe link in any marketing message or by contacting us directly
• Restriction: You may request that we limit how we use your information

To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Third-Party Links

Our website may contain links to third-party websites for your convenience or reference. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit, as they may collect and use information differently than we do.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete that information as soon as possible. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make changes, we will update the “Last Updated” date at the top of this policy and post the revised version on our website.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website or services after any modifications constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: